Facebook catalog availability does not match Shopify inventory

Availability mismatches are usually variant-specific. Editing the parent product or reconnecting the catalog can hide the cause without fixing it.

Common causes

• Inventory tracking is off.
• The item is stocked at a location unavailable to online sales.
• Synchronization is pending.
• The wrong catalog item or variant was compared.

What to check first

1. Match Shopify variant ID/SKU to the Meta retailer ID.
2. Check inventory at active fulfillment locations.
3. Review the last Shopify edit time before forcing a reconnect.

How to resolve it

1. Correct the source variant inventory.
2. Wait for synchronization and compare the same item again.
3. Reconnect only after source data and channel availability are confirmed.